Pawlicies 

Edwards Scissorhounds Canine Salon is committed to providing your pet with a safe, comfortable grooming experience. Scissorhounds will make every effort to ensure the safety and well being of your pet while in our care.

It is understood that grooming can uncover issues with your pet that were not previously apparent, most commonly when dealing with matted coats. Anything discovered upon grooming will be noted and brought to your attention.

In case of emergency Edwards Scissorhounds Canine Salon has permission to obtain immediate veterinary care. We will not be held responsible financially or otherwise for any of the following:

  • Sickness or injury caused by pet to itself during grooming
  • Clipper burn and/or minor nicks resulting from grooming or matting
  • Irritation caused by mild to severe skin allergy.
  • Sickness or injury as a result of an underlying condition unrelated to grooming procedures

Please advise us if your pet has bitten or is aggressive towards people, other pets or specific grooming procedures. This is for the safety of both the groomer and your pet. Muzzles will be used if necessary. Muzzling will not harm your pet and prevents incident/injury. Scissorhounds Canine Salon reserves the right to refuse or stop services for such pets at any time.
It is also in your pet's best interest to inform us of any physical limitations or chronic illnesses they are dealing with. 

Additional fees may be charged for any extraordinary grooming procedures. Payment is due upon completion of services and will be accepted in the form of Cash , Cheque or Email Money Transfer to  edwardsscissorhounds@bellaliant.com Returned cheques will be subject to a $25 NSF Fee.

 

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